1. Scope and applicability
This Privacy Policy explains how MIIMD ("MIIMD", "we", "us" or "our") collects, uses, stores, shares and protects information when you access or use the MIIMD website, platform, forms, directories, knowledge resources, manufacturer profiles, contact features and related services (the "Platform").
2. About MIIMD
MIIMD (Make in India Medical Devices) is a healthcare technology and medical-device ecosystem platform focused on discovery, visibility and access to information about India's medical-device industry. MIIMD is not a hospital, healthcare provider, medical consultation service, medical-device manufacturer, distributor or general e-commerce marketplace.
3. Information we may collect
Depending on how you use the Platform, we may collect:
- Contact/account information: name, email, phone number, organisation, job title and information you voluntarily provide.
- Manufacturer/organisation information: company details, products, contact details, documents, images, certifications and business information submitted for a profile or listing.
- Enquiry information: information provided when contacting MIIMD or submitting an enquiry.
- Technical/usage information: IP address, browser/device information, operating system, pages viewed, approximate technical location, timestamps, referral information and similar data.
- Cookies and analytics: information collected through cookies, pixels, analytics and comparable technologies.
- Communications: information in messages or support requests.
4. How we use information
We may process information to operate and improve the Platform; create profiles; respond to enquiries; review submitted information; improve search and discovery; send service communications; maintain security; prevent misuse; comply with legal obligations; and create aggregated or de-identified analytics.
5. Legal basis and consent
Where applicable, MIIMD will process personal data in accordance with applicable Indian data-protection law. Where consent is required, we will seek it appropriately and provide applicable methods to withdraw consent or exercise rights.
Current legal framework. India's Digital Personal Data Protection Act, 2023 and Digital Personal Data Protection Rules, 2025 establish the data-protection framework. Different provisions have phased commencement dates, so this policy is implemented and updated according to the provisions applicable at the relevant time.
6. Sharing and disclosure
We may disclose information to service providers supporting hosting, analytics, communications, security and operations; to manufacturers or organisations where necessary to respond to an enquiry and reasonably expected by the user; to professional advisers; to regulators or authorities where required or permitted by law; or in connection with a merger, acquisition, restructuring or transfer of business assets.
7. Publicly displayed information
Information intentionally submitted for a manufacturer or organisation profile may be displayed publicly. Users should not submit sensitive personal information for public display. MIIMD may edit, format, moderate or decline information for publication.
8. Cookies and analytics
MIIMD may use cookies and similar technologies for essential functionality, security, preferences, analytics and performance. Where consent or user choice is required, applicable controls will be provided.
9. Data retention
We retain information for as long as reasonably necessary for the purpose collected, requested services, records, disputes, enforcement, legal or regulatory obligations, or as otherwise permitted by law.
10. Security
MIIMD will use reasonable technical and organisational measures appropriate to the nature of the information and risks involved. No internet transmission or storage system can be guaranteed completely secure.
11. Your rights and choices
Subject to applicable law and provisions in force, individuals may have rights relating to access, correction, withdrawal of consent, grievance redressal, deletion or erasure where applicable, and other rights provided by law.
12. Children
The Platform is intended for professional and general adult audiences and is not directed at children. We do not knowingly seek to collect personal data from children except where permitted and appropriately authorised by applicable law.
13. Third-party services
Third-party websites, integrations and services have their own privacy practices. MIIMD is not responsible for privacy practices outside its control.
14. Changes
We may update this Privacy Policy to reflect changes in the Platform, technology, law or our practices. The updated version will be published with an updated date where appropriate.
